Terms of service
A plain-English summary of the terms that matter commercially. Your signed agreement carries the definitive terms; where they differ, the signed agreement prevails.
Pricing and billing
FlyerOS is charged per active aircraft per month in pounds sterling, excluding VAT, at the tier you select. Simulators count as half an aircraft; users, bases and non-aircraft resources are not charged. You are billed only for aircraft active during the month.
Price protection
Your per-aircraft price will not increase for 24 months from the day you sign.
Payment
Monthly rolling or annual in advance, your choice — no multi-year lock-in. Payment by invoice, purchase order or bank transfer is accepted at no additional charge; we do not add a handling fee for not paying by card.
No add-on modules
The tier you buy is complete. We do not hold features back to sell separately.
Your data
Your records and files remain yours. You may export all of them, in usable formats, at any time — including after your agreement ends — at no cost and without a notice period.
Cancellation
The minimum commitment is one month. You may cancel with effect from the end of your current billing month.
Acceptable use & availability
You agree to use FlyerOS lawfully and not to compromise its security or availability for others. Our availability commitment and service credits are set out in the service level agreement.
No regulatory warranty
FlyerOS is designed to help you operate your own approved or declared procedures. It does not itself confer regulatory compliance, certification or approval, and we make no such warranty.
Questions about these terms? Email hello@flyeros.co.uk.